Whether you're just starting to explore aged care or you're already receiving support, understanding the Aged Care system can feel overwhelming. We're here to help.

Our resource library is designed to give you clear, practical information about every stage of your Home Care journey - from applying for a package to understanding upcoming reforms.

Explore our articles below to stay informed, feel empowered, and make confident decisions about your care.

Getting Started with Home Care

Aged Care Funding Types
Learn about the different aged care funding options available - from entry-level support to more comprehensive care for higher needs.

How to Apply for Support at Home
Learn how to apply for a government-funded Support at Home through My Aged Care - including eligibility, assessments and how to prepare.

Accessing Support at Home
Find out how Home Care Packages work and what services are available to help you live independently at home.

Navigating Your Package

Support at Home Allocation: What are the next steps
Have you been assigned Support at Home? Here's what to expect, from referral codes to provider selection and income assessments.

Support at Home: Your First Visit
Learn what happens at your first meeting with your Care Partner and how your personalised Care Plan is created.

Changing Your Care Provider
Thinking about switching providers? This guide explains your rights, what to consider and how to make the transition smooth.

Choosing a Care Provider
Use our checklist to compare providers and choose one that fits your needs, preferences and values.

Staying Informed

Aged Care Reforms
Changes are coming to aged care in Australia. Learn about the new Support at Home Program, what’s changing from 1 November and how it may affect your current or future Home Care Package.

Still have questions? Our friendly team is here to help.