It was a proud moment this year when our organisation won the 2022 Leading Aged Services Australia Excellence in Aged Care Services Award. This prestigious award is not only just recognition of the unique model of community-focused care that is Burnie Brae, but more importantly acknowledgement of the dedication of our amazing and incredible workforce.

Global and local events continued to shape 2021–2022 and were certainly a significant theme for Burnie Brae. The COVID-19 pandemic continued to create challenge and the February 2022 floods had a significant material impact. Amidst these challenges, we experienced a positive transition as we welcomed our new Chief Executive Officer, Andrew Watson.

Despite the challenges posed by COVID-19, our proactive planning and hard work positioned us well to face ongoing difficulties. We gained valuable insights into the impact of lockdown on our members and adapted by enhancing our understanding, resilience and innovative problem-solving.