We hope everyone is safe and well following the recent weather events. We understand that the road to recovery can be tough, but please know we’re here to assist.

We’ve gathered a list of useful resources, including government support options and Burnie Brae’s funded care services, all designed to assist you as you navigate the recovery process.

Burnie Brae Care Services

You may be eligible for funded home care support including:

• Yard Maintenance - We can assist with clearing fallen branches and debris to make your yard safe again.
• Social Support - Our friendly team can check in, provide companionship, and help you stay connected with your community, family, and friends.
• Day Respite - A safe, welcoming space for your loved one to enjoy activities and companionship while you take time to rest and recharge.
• Transport - Need help getting to appointments, the grocery store, or picking up essential supplies? We’ve got you covered.
• Personal Care - Our trained staff can assist with personal care, from dressing and grooming to mobility support.
• Clinical Care - Our registered nurses can visit you at home for services like medication reminders, wound care, or chronic condition assistance.
• Allied Health - If you had an appointment booked with Healthy Connections but are unable to access the centre, we can arrange in-home services. Receive the support you need in the comfort of your own home, including Physiotherapy, Remedial Massage Therapy or Exercise Physiology.

If you need help or have any questions, please get in touch with our team, call 3624 2121 or submit an online enquiry.

Mental Health Support

In times of crisis or recovery, mental health can be just as important as physical health.

The emotional and psychological toll of dealing with the aftermath of a disaster can feel overwhelming, and it’s important to know that you don’t have to go through it alone. If you or someone you know is struggling with their mental health, there are several trusted organisations available to provide help and support, including Beyond Blue and Lifeline.

Government Hardship Support

If you’ve been impacted by ex-Tropical Cyclone Alfred, several Personal Hardship Financial Assistance grants are now available to support your recovery:

• Emergency Hardship Assistance - Financial support to those who are experiencing significant hardship as a result of the cyclone. It is intended to help with basic needs, such as food, clothing, and temporary accommodation. If your home or personal circumstances have been severely impacted, this grant can provide a crucial safety net while you begin to recover.
• Essential Services Hardship Assistance - If you have been affected by damage to essential services like electricity, gas or water, this grant can help alleviate some of the financial burdens. It supports the costs of reconnecting services or covering expenses for temporary alternatives while essential utilities are restored.
• Essential Household Contents Grant - For many, the cyclone may have damaged or destroyed essential household items like furniture, white goods, and personal belongings. This grant can help replace critical household contents that are necessary for daily living, allowing you to get back on your feet more quickly.
• Essential Services Safety and Reconnection Scheme - Providing financial assistance to ensure that essential services such as power, water, and communications are restored safely and efficiently to your home. Whether it's a damaged power line or a broken water supply, this grant can assist with the cost of reconnecting services.
• Structural Assistance Grant - If your home has sustained significant structural damage, this grant can provide financial support for repairs. Whether it's a damaged roof, broken windows, or structural instability, this grant can help you restore the safety and security of your living space.

How to Apply

To find out more about the grants available to you and determine if you are eligible, you can visit the application page. There, you’ll be able to check the necessary documents you need to submit, complete the online application, and get started on your recovery process.

Need Help?

If you have questions about the grants or need assistance navigating the application process, don’t hesitate to reach out to the Community Recovery Hotline at 1800 173 349. The hotline provides valuable information on local support services and can guide you through the steps to access the aid you need.