A Home Care Package is a government-funded program in Australia designed to support older individuals who need assistance with daily living activities while remaining in their own homes.
It provides a range of services tailored to each person's needs, including personal care, domestic assistance, allied health and nursing care, social support, transport and home maintenance
The funding amount varies based on the individual’s needs and level of care required. A Care Manager helps create a personalised care plan, manage the package, and ensure that services align with the person’s goals and preferences.
Learn about the Home Care Package application process with our step-by-step guide. Discover how to apply, what to expect and how to get the support you need for tailored in-home care.
Your guide to applying for a Home Care Package
- Apply for an assessment through My Aged Care
Start the process by applying for an assessment with ACAT (Aged Care Assessment Team). This can be done online via the My Aged Care website or by calling 1800 200 422 (weekdays 8am - 8pm, Saturdays 10am - 2pm). You can enlist the help of a loved one to assist you through the application.
- Complete an in-home assessment
Once your application is submitted, your local ACAT assessor will arrange a free in-home assessment. During this visit, they will evaluate your daily living needs and discuss the types of care you might qualify for. For tips on preparation and what to expect, visit the website.
- Receive your Home Care Package approval
Upon approval, you will receive a letter detailing your allocated level of care and placement on the national waiting list. You will also be provided with a referral code for your Home Care Package to coordinate funding with your chosen care provider. Note that there's typically a waiting period before package allocation and government funding commence.
- Receive your allocation letter
Once your package becomes available, you will receive a confirmation letter containing all details. You will then have 56 days to select your care provider. If Burnie Brae is your preferred choice, simply reach out upon receipt of this letter to start your services as soon as possible. Contact with our team on 3624 2121 or email [email protected].
- Create a care plan and start receiving your services
Our dedicated Home Care Package team will schedule a meeting with you and your loved ones to discuss your priorities and review necessary paperwork. After reviewing the required paperwork, our team will match you with suitable support staff to help achieve your goals. We will maintain regular visits to accommodate any changes and adjust your Care Plan and Home Care Individual Budget as needed.
If you have any inquiries or require assistance with the application process, reach out to our team at 3624 2121.
